Refund Policy
A legal disclaimer
Last updated: September 2026
We want you to love what you ordered. If something isn't right, here's how we handle it.
Returns
We accept returns within 14 days of delivery. To be eligible:
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Items must be unworn, unwashed, and in original condition with tags attached
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Sale items are final sale and not eligible for return
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Customized or limited-edition items are final sale
To start a return, email us at makebelieve630747@gmail.com with your order number and reason for return. We will provide return instructions.
Return shipping costs are the customer's responsibility unless the item arrived damaged or we sent the wrong item.
Refunds
Once we receive and inspect your return, we will notify you by email. Approved refunds are processed to your original payment method within 5–7 business days.
Exchanges
We do not offer direct exchanges at this time. If you need a different size or color, return the original item and place a new order.
Damaged or Wrong Items
If you received a damaged item or the wrong product, contact us within 7 days of delivery at makebelieve630747@gmail.com with a photo and your order number. We will send a replacement or issue a full refund at no cost to you.